MONEY-BACK GUARANTEE

At Kokee, we’re committed to delivering the finest hydration solution for seniors. We stand firmly behind the quality and effectiveness of our hydration products designed to support overall health and wellbeing. That’s why we’re thrilled to offer our customers a comprehensive 90-day 100% Money-Back Guarantee.

We’re confident in the transformative benefits of our products, but in the rare case that you don’t observe the expected improvements in hydration and wellbeing, we’ve got you covered. Simply return the product, and we’ll refund every penny. Enjoy better hydration and overall health benefits without any risk.

Please take a moment to familiarize yourself with our terms and conditions outlined below.

How to Activate Our Money-Back Guarantee:

Activation: Initiate the Money-Back Guarantee process by emailing your purchase details to support@kokee.online within 30 days of purchase.
Trial Period: Use the product consistently for at least 60 days from delivery, but no longer than 90 days.
Documentation: Maintain a record of your daily use, noting any changes in hydration and overall health.
Assessment: If you don’t see noticeable improvements in hydration and wellbeing, email your documented notes to support@kokee.online along with your order number for evaluation.
Submission Deadline: All refund requests must be submitted within 90 days of receiving your product.
Approval Criteria: Refunds will only be approved if all conditions are met. Incomplete or unclear claims will be ineligible.
Refund Processing: Once approved and the product is returned to our warehouse, we will refund the purchase price.
Consistent Use: Remember, the key to effective treatment is regular use as instructed.

Additional Points:

  • The User Guide must be thoroughly read and followed for a valid claim.
  • We reserve the right to decline a refund if the provided evidence does not meet our standards.
  • Return shipping costs are the responsibility of the claimant and are non-refundable.
  • We recommend returning the product via traceable mail for security.
  • Allow up to 2 business days for processing returns upon arrival at our warehouse.

Share Your Success:

Got amazing results? We’re excited to hear about it! Share your progress and experiences with us at support@kokee.online, including your order number, and we’ll thank you with a special gift. Your success is our joy!

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